Terms & Conditions

Terms & Conditions

Welcome to Viraasat e Chikankari. By accessing or using our website and placing orders, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of viraasatechikankari.com. We reserve the right to update these terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

2. Products

  • All products are handcrafted and may have slight variations in embroidery, colour, or texture — this is a hallmark of authentic handmade craftsmanship, not a defect.
  • Product images are for representation purposes. Actual colours may vary slightly due to screen settings.
  • We reserve the right to discontinue any product at any time.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices without prior notice.
  • Payments must be made in full at the time of purchase.
  • We accept major credit/debit cards, UPI, Net Banking, Wallets, and Cash on Delivery (where applicable).

4. Orders

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • Order confirmation will be sent via email after successful payment.
  • We are not liable for delays caused by incorrect shipping information provided by the customer.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery timelines and charges.

6. Returns & Refunds

Please refer to our Return & Refund Policy for eligibility and process details.

7. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Viraasat e Chikankari and may not be reproduced or used without written permission.

8. Limitation of Liability

Viraasat e Chikankari shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.

10. Contact

For any questions regarding these terms, contact us at support@viraasatechikankari.com.